PUBLIC NOTICE UPDATE
June 20, 2012
Dear Pine Strawberry Water Improvement District Customer:
As
you are probably aware, the PSWID is experiencing a service outage
resulting from a combination of mechanical issues, drought conditions
and increased demand that are preventing water delivery to approximately
1,000 customers in the Pine section of the community. Here is the
latest information available.
Water quality and who is affected
District officials say there is no evidence that the Pine Strawberry water supply is not safe.
As a precautionary measure, however, homes and businesses in the
affected area should refrain from using water for any purposes until the
situation is resolved.
This restriction is for the Pine section of the community only; customers in Strawberry are not affected.
The
list of affected Pine neighborhoods can found at http://pswid.org. The
list remains unchanged from yesterday’s public notice.
The
health language included in yesterday’s communication was provided in
accordance with guidelines from the Arizona Department of Environmental
Quality and our responsibility to take a cautious approach to water
quality following water outages.
Corrective and safety measures
District
employees are working diligently to correct the mechanical issues.
Replacement parts have been ordered and are being installed, including
replacement of two primary booster pumps in the system, which is already
producing positive results.
We
also have brought in additional workers from nearby communities as well
as subject-matter experts to assist local staff. Staff members also are
examining the entire system in detail to determine if there are any
other water losses occurring.
Because
pipelines in parts of the system were without water, it is necessary to
chlorinate and disinfect these lines once water service has been
restored. We are in the process of performing this procedure now. This
is the same procedure that is used whenever a water line is repaired
following a break. Once normal flow is restored, staff members will
collect and analyze numerous water samples before giving clearance for
consumers to resume normal use, erring on the side of caution to ensure
that the public’s health and safety are protected.
With
progress being made on resolving the mechanical issues, we will conduct
water quality testing in the affected areas on Thursday June 21. The
test results will be available on Friday. We will provide an update at
that time.
Everyone needs to conserve
Because
the outage has occurred at a time when dry conditions and high
temperatures have increased demand that further strains the water
system, ALL PSWID customers are being asked to practice conservation
measures, eliminating all non-essential water uses such as watering
lawns, car washing, filling swimming pools, etc., until further notice.
Also please be on the lookout for any leaks or running water, and report
any instances to the PSWID Office immediately.
Where to get water
PSWID
has made arrangements to provide bottled drinking water to customers in
the affected areas. It can be picked up from 7 a.m. to 8 p.m. at the
PSWID office, 6306 West Hardscrabble Rd
If
your home or business is outside the affected area, there is currently
no need for supplemental drinking water and PSWID asks that you refrain
from obtaining available bottled drinking water to help ensure it is
available for those who need it.
Where to get more information
• PSWID website: http://pswid.org
• PSWID office: (928) 476-4222
• Gila County Health Services: (928) 402-8802
• Arizona Department of Environmental Quality: (800) 234-5677
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