Payson, Strawberry and Pine get faster internet speed, Video on Demand

Suddenlink announces lastest service enhancements

PAYSON, Ariz. (March 1, 2012) – Suddenlink announced today it has launched its new High Speed Internet 20.0 service, Video on Demand (VOD) and TV Caller ID in Payson, Pine and Strawberry.

High Speed Internet 20.0 features a download speed up to 20 Megabits per second (Mbps), which is believed to be the fastest residential Internet service in the area. With the introduction of High Speed Internet 20.0 in Payson, Pine and Strawberry, Suddenlink has completed the launch of 20 Mbps service in substantially all of the Arizona properties it acquired from NPG Cable in April 2011.

Last month, Suddenlink introduced two new High Speed Internet service options for residential customers in Pine and Strawberry with download speeds up to 10 and 15 Megabits per second (Mbps). These services were introduced earlier in Payson.

In another service enhancement, Suddenlink customers with advanced digital TV can now access VOD services by going to Channel 1.

VOD offers thousands of hours of viewing, with many programs in high-definition (HD) format, including movies, sports, news, music and popular cable-network shows.  More than a third of the Suddenlink VOD library is free.  The rest is available for either a per-view charge or monthly subscription.

VOD allows viewers to order titles of their choice via remote-control, at any time, and have access to those titles for an extended period; typically 24 hours.  Viewers can also pause, rewind and fast-forward their choices, much as they do with a VCR (video cassette recorder) or DVR (digital video recorder).

Suddenlink’s VOD library will be regularly updated to make fresh choices available to customers. Also new, Payson, Pine and Strawberry customers will no longer need to find a ringing phone to check who is calling them. They can now see who’s calling on their TV screens. Suddenlink announced the rollout of its new TV Caller ID service free of charge for customers who must have a minimum combination of Suddenlink Phone and Digital TV services to allow TV Caller ID to work.

When the phone rings, a banner pops up across the bottom of the TV screen to indicate who is calling.  (Customers have the option to turn off this banner, if they don’t want it.)

Earlier in the area, Suddenlink also completed an upgrade to the superior picture and sound quality of all-digital TV and introduced more than 100 TV channels, including high-definition (HD) channels.

The upgrades are part of a larger program that calls for more than $10 million of capital investments in Arizona and two California communities in 2011 and 2012.

More information about Suddenlink services is available by visiting suddenlink.com and entering an address and zip code, by calling toll-free 800-896-5701, or by visiting the Suddenlink customer care store at 632 N. Beeline Highway in Payson.